Troubleshooting EasyDRAIN Systems: Common Issues, Causes & Maintenance
When it comes to reliable surface water drainage, EasyDRAIN is built to perform. With simple click-together installation and manufactured in Australia from strong UV stabilised recycled polymer, EasyDRAIN is designed to handle harsh local conditions.
Like any drainage system, performance depends on correct installation and routine maintenance. Over time, issues such as blockages, load damage or reduced water flow can occur if systems are not inspected.
This guide outlines common EasyDRAIN issues, what causes them and how to fix or prevent them.
Introducing EasyDRAIN
EasyDRAIN is designed for residential and light commercial surface water drainage, delivering efficient water capture, durability and ease of installation.
The current range includes:
Channel Sizes
• 100 Series
• 50 Series
Grate Options
• Basic polymer
• Style dual coated steel
• Premium 316 stainless steel marine grade
This allows you to choose the right channel size for hydraulic performance and the right grate finish to suit the environment and visual preference.
All EasyDRAIN channels are manufactured in Australia from UV stabilised recycled polymer, providing long-term durability and resistance to Australian weather conditions.
Common EasyDRAIN Issues and How to Fix Them
1. Blockages
The issue
Water drains slowly or begins pooling around the channel.
The cause
Leaves, dirt, small branches and debris can enter the system during rainfall. While the grate prevents most larger debris from entering, smaller particles can build up inside the channel or downstream pipework.
The solution
• Remove debris from grates regularly
• Inspect pits and outlet connections
• Flush the channel with a hose to clear fine sediment
Routine cleaning helps maintain strong water flow and reduces overflow risk during heavy rain.
View our Stormwater Drainage solutions
2. Structural Damage
The issue
Cracked, buckled or stressed grates or channel sections.
The cause
Damage typically occurs when load ratings are exceeded or when concentrated heavy weight is applied to one section. While EasyDRAIN systems are suitable for pedestrian and light vehicle applications when installed correctly, excessive loads can cause wear over time.
The solution
• Inspect grates periodically for cracks or stress marks
• Replace damaged sections promptly
• Confirm the correct grate option is selected for the intended application
For higher traffic areas, ensure the appropriate grate material and load rating is selected before installation.
3. Poor Water Flow
The issue
Water sits in the channel or drains slowly despite no visible blockage.
The cause
Insufficient fall during installation is a common reason. Without adequate slope, water cannot move efficiently toward the outlet.
The solution
EasyDRAIN channels should be installed with a minimum fall of:
1cm per 1m of channel
If incorrect fall is identified:
• Remove the affected section
• Regrade the trench
• Reinstall at the correct incline
If slope is correct and water flow remains slow, check downstream pipework for hidden blockages.
EasyDRAIN Maintenance Checklist
Regular maintenance reduces the risk of long-term performance issues.
Recommended tasks:
• Sweep debris away from channel areas
• Remove leaves and rubbish from grates
• Flush channels periodically with water
• Inspect for cracks, movement or stress
• Check outlet connections remain clear
If the system is regularly exposed to vehicle traffic, increase inspection frequency to monitor wear.
Although UV stabilised recycled polymer offers excellent weather resistance and durability, ongoing inspections ensure long-term reliability.
When to Call a Professional
If you:
• Cannot locate a blockage
• Notice recurring water pooling
• Suspect downstream pipe obstruction
Contact a licensed plumber or drainage professional to inspect the connected stormwater system.
Keep Your EasyDRAIN Performing as Designed
Understanding common drainage issues and addressing them early helps protect your property from flooding and water damage.
With correct installation, proper slope and routine cleaning, your EasyDRAIN system will continue to perform efficiently for years.